Returns & Exchanges

At The Purest Co (PH), we want you to be completely satisfied with your purchase. If your item is not the perfect fit or style, we offer a hassle-free 30-day return and exchange policy for all unworn garments with original tags attached.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring all labels and tags are intact to qualify for a full refund or swap.

• 3.
  Ship to Our Warehouse

  Print your prepaid shipping label and drop off the package at any authorized courier partner location across the Philippines.

• 4.
  Quality Check & Refund

  Once our team inspects the returned items, your refund will be processed to your original payment method or your new exchange item will be dispatched within 5 business days.